Find quick answers to our most common customer questions.

Faq

Does the Buy 2 Get 1 Free promotion apply to bundle items?

Our Buy 2 Get 1 Free promotion applies to full-price individual purchases only. If you purchase items that are part of one of our pre-built bundles (such as the Coffee Lover's Gift Set), those items are priced at bundle component pricing and are not eligible for the BOGO promotion. Promotions cannot be combined with bundle pricing.

Do you sell Milestone Brewed Coffee merchandise?

Yes! We offer branded Milestone Brewed Coffee merchandise for fellow coffee lovers who want to rep their love of great coffee. Our merchandise lineup includes items like mugs, apparel, and more — perfect for gifting or treating yourself. Browse everything available at milestonebrewedcoffee.com/collections/milestone-merch, and keep an eye out as we continue to expand our merch collection!

Do you offer a free monthly notes program?

Yes — sign up to receive 36 months of monthly morning notes delivered to your inbox once a month, completely free. No purchase required. These are purpose-driven notes designed to help you start each day with clarity and intention. Sign up at milestonebrewedcoffee.com/pages/monthly-notes.

Why do you partner with a roaster instead of roasting yourself?

Because quality and consistency matter. Partnering with a dedicated specialty roaster ensures every batch meets strict standards for freshness, flavor, and ethical sourcing — while allowing us to focus on our mission, brand, and customer experience.

Is there a discount for returning customers?

Yes! After your first purchase, check your order confirmation for the exclusive code COMEBACK5, which gives you 5% off your next order. This code can be combined with free shipping and product discounts. One use per customer.

Do you offer coffee bundles or sample packs?

Yes! Here's our full lineup with real pricing:

Sample Packs — $35.99 each:

  • Best Sellers Sample Pack (6Bean, Cowboy, Breakfast, Peru, Mexico, Bali)
  • Single Origin Favorites Sample Pack
  • Flavored Coffees Sample Pack

Curated Bundles:

  • Starter Coffee Bundle — $95.99
  • Morning Ritual Bundle — $61.99
  • Bold & Strong Bundle — $62.99
  • Floral & Sweet Bundle — $66.99
  • Mint Lover's Bundle — $66.99
  • Seasonal Coffee Gift Bundle — $70.99
  • New Year, New Intentions Bundle — $70.99
  • Chocolate Lover's Bundle — $71.99
  • Harvest Bundle — $71.99
  • Sweet Tooth Bundle — $71.99

Browse all at milestonebrewedcoffee.com/collections/all.

Do you have any ongoing promotions?

Yes! We automatically apply a Buy 2 Get 1 Free discount on all coffee and tea orders — no code needed. Just add 3 or more qualifying items to your cart and the discount applies automatically.

Do you ship nationwide?

Yes, we ship anywhere in the United States.

How long does shipping take?

Most orders ship within 1–3 business days after roasting.

Do you offer instant coffee?

Yes — we offer two instant options:

  • Instant Coffee — our classic instant coffee, ready in seconds with no equipment needed.
  • Instant Coffee with Mushroom — instant coffee blended with mushroom powder. No health claims made.

Find them at milestonebrewedcoffee.com/collections/all.

Do you offer mushroom coffee?

Yes — we carry Coffee With Mushrooms in Dark Roast, Medium Roast, and Instant varieties, as well as Matcha With Mushrooms and Hojicha With Mushrooms. These are specialty blended coffees that combine coffee with mushroom powder. We make no health claims about these products. Find them at milestonebrewedcoffee.com/collections/all.

Is your coffee organic?

We use premium, specialty‑grade beans from trusted growers. While not all beans are certified organic, they are sourced with care and roasted with excellence.

What grind options are available?

We offer four grind options on our coffee products:

  • Whole Bean — grind fresh at home for the best flavor
  • Standard — a medium grind, ideal for drip coffee makers
  • Espresso — a fine grind, ideal for espresso machines
  • Coarse — ideal for French press and cold brew

Select your preferred grind on the product page before adding to cart.

Can I return or exchange my coffee?

We don't accept traditional returns, but we're committed to making every experience right. If you're unsatisfied for any reason, please contact us within 30 days of receiving your order at milestonebrewedcoffee@gmail.com with your order number. We'll work with you on a resolution — whether that's a replacement, store credit, or a full refund. If a refund is approved, it will be returned to your original payment method within 10 business days.

How do I contact support?

Email: milestonebrewedcoffee@gmail.com Response time: 24–48 hours.

Do you have a welcome discount for new customers?

Yes! Use code WELCOME15 at checkout to save 15% on your first order. This code can be combined with our free shipping offer. It cannot be combined with other discount codes. One use per customer.

Where can I learn more about your subscription program?

We have a dedicated Subscribe & Save page that explains everything — how it works, what you save, and how to manage your subscription. Visit /pages/subscribe-and-save for full details.

What is the philosophy behind Milestone Brewed Coffee?

Milestone Brewed Coffee is a purpose-driven brand built on the belief that every cup is a moment of intention. We are not a nonprofit, but our mission is rooted in strong values — quality, integrity, and community. Learn more on our About page.

Do you ship internationally?

At this time, we only ship within the United States. We hope to expand our shipping in the future! If you have any questions, feel free to reach out to us at milestonebrewedcoffee@gmail.com.

What's the best way to brew your coffee?

It depends on your taste! We have a full brewing guide on our site covering French Press, pour-over, drip, cold brew, and more. Visit our Complete Guide to Brewing Coffee at Home for step-by-step instructions.

Do you sell tea?

Yes! We carry a curated selection of premium teas including Masala Chai, Earl Grey, Hibiscus Berry, English Breakfast, and more. Browse our Tea collection to find your perfect cup.

Do you offer pods or capsules?

Yes! We offer single-serve coffee pods and capsules compatible with most standard pod brewers. Check our Pods & Capsules collection for all available options.

Do you offer decaf?

Yes — we carry one decaf option:

  • Peru Decaf Coffee — a smooth, full-flavored decaf sourced from Peru, available in multiple sizes and grind options.

Find it at milestonebrewedcoffee.com/collections/all.

Do your coffees make good gifts?

Absolutely! Our sample packs and bundles are perfect for gifting — they let the recipient explore multiple roasts and flavors without committing to a full bag. Check out our Sample Packs collection and our curated Bundles for ready-to-gift options.

Does your flavored coffee contain sugar?

No — our flavored coffees do not contain added sugar. The flavor comes from natural flavoring oils applied to the beans after roasting, not from sweeteners or syrups. They taste great without any added calories.

What is the difference between light and dark roast?

Light roasts are brighter, more acidic, and highlight the natural flavors of the bean's origin. Dark roasts are bolder, richer, and have a deeper, more intense flavor with less acidity. Medium roasts offer a balance of both. Not sure which to try? Our sample packs are a great way to explore.

How should I store my coffee?

Store your coffee in an airtight container away from heat, light, and moisture. Avoid the fridge — it introduces humidity. A cool, dark pantry is ideal. For maximum freshness, buy whole bean and grind just before brewing.

Who is behind Milestone Brewed Coffee?

Milestone Brewed Coffee was founded by John — a business owner who values discipline, purpose, and intention. Every blend is carefully selected with intention to support a lifestyle of clarity and focus. Read the full story on our Founder's Note page.

If you ever need help, we're here to support you every step of the way.